SV     ES    

                F.A.Q(Frequently Asked Questions)


(Frequently Asked Questions)

Edit Close

We only sell to retailers. If you are a new customer with us, you can create an account click here.

To reset the password, tap Login in the upper right corner, and then reset your password. Your new password will be sent to your specified email adress.

The invoice is sent out when the goods leave our warehouse. If you have received an invoice, it means that the goods are on their way.

Yes, you will recieve an email with the shipment number when the goods leave. You can also go to my account > order status,where there is a shipment number.

Click on the shipment number to track the shipment.

Complaints must be made within 8 days after delivery. Complaints are made to

You need to log in to see the prices.

Our plants are for indoor use only.

We do not recommend that they are exposed to water. Dust them with a dry cloth.

Our plants have no UV protection.

Our plants are foldable and therefore the dimensions may differ. We measure them unfolded.